FAQ
1. What payment methods does Vogue Vault accept?
2. What are the delivery times for online orders?
Standard delivery time is 8-10 business days. For express delivery options, please see our delivery page for details.
3. Can I return an item if I am not satisfied with my purchase?
Yes, we offer a 30 day return policy.
Visit our returns policy page for more information
on the returns process.
4. How can I track my order online?
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track the status of your delivery on
our website or on the carrier's website.
5. What is Vogue Vault's sizing policy?
We offer a detailed size guide for each product on our website to help you choose the size that suits you best.
If in doubt, do not hesitate to contact our customer service for assistance.
6. How can I contact Vogue Vault customer service?
You can contact us via our contact form on our website, by email at customer service email address.
Our team is here to answer all your questions and concerns.
7. Does Vogue Vault have any special offers or promotions?
Yes, we regularly run special promotions and sales.
Make sure to subscribe to our newsletter to receive early updates on our exclusive offers.
8. Are sale items eligible for returns?
Yes, sale items are eligible for returns under our standard returns policy. However, please note that items on sale are subject to availability.
9. Does Vogue Vault offer gift cards?
Yes, we offer Vogue Vault gift cards which are a great way to treat your loved ones with the perfect gift.
10. Where can I find Vogue Vault physical stores?
You can find the list of our physical stores and their locations on our website in the “Our Stores” section.